OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
179 ratings and 120 comments received in the last 90 days.
23 March 2026
Completely satisfied. Max was absolutely brilliant with everything throughout the whole process
18 March 2026
Everyone was super friendly , attentive and professional
16 March 2026
Good surroundings, easy handover, good the car was in the showroom for the handover. Staff welcoming and friendly, very helpful too
12 March 2026
Handover was good everything great
11 March 2026
Excellent service through from test drive to delivery. Very professional and great customer service.
01 March 2026
The whole experience was made simple and effective by Steve who was professional and courteous throughout. We will certainly be back in the future and would not hesitate to recommend Halliwell Jones to our friends and family.
26 February 2026
From entering the showroom to driving away in our new car we where treated in a truley professonal manner by Steve Adams at Southport Branch
07 February 2026
Good service, friendly staff Trade in value for existing BMW could have been a bit more
04 February 2026
From initial stepping into Southport branch I felt at ease which having had a brain injury and issues with retaining information the team were very helpful! Special thank you to Dafydd Gokdsmith for all his support.
26 March 2026
Excellent communication and the video was very welcome - kept me advised every step of the way ( Mariana)
26 March 2026
MoT required and the Halliwell Jones team were excellent. Steve was my contact for service and supervision of the formalities . He was excellent.
25 March 2026
Not a problem enjoyed been in the showroom good experience
25 March 2026
What was expected
25 March 2026
I received excellent service.
24 March 2026
Despite booking in on line I still had to wait for a Service Receptionist. I do not like the new reception area where you have to stand at a Desk. The Car Service itself was excellent.
23 March 2026
Very friendly and efficient
21 March 2026
I was told the car would be ready by 12pm. Had the vehicle health check at 10:12 and had to phone multiple times to get an update. Left voicemails to be called back with no response. Receptionist was rude to my wife when she picked the car up.
18 March 2026
First class service
17 March 2026
Car was recovered by RAC and they carried a health check and diagnostic the next day. They could not replicate the fault I had experienced but updated the software. This cured the problem. I was very pleased to also find the car valeted.
FIND Halliwell Jones Southport BMW
Address
- 59-61 Southport Road, Scarisbrick, Southport, PR8 5JF
Opening Hours
- Mon–Fri:08:30 - 18:30
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 01704 503800
Southport as well as surrounding areas including Liverpool, Ormskirk, St. Helens and Formby
Address
- 59-61 Southport Road, Scarisbrick, Southport, PR8 5JF
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 12:30
- Sun:Closed
Phone
- 01704 503800
Southport as well as surrounding areas including Liverpool, Ormskirk, St. Helens and Formby
Address
- 59-61 Southport Road, Scarisbrick, Southport, PR8 5JF
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 12:30
- Sun:Closed
Phone
- 01704 503800
Southport as well as surrounding areas including Liverpool, Ormskirk, St. Helens and Formby
Address
- Located at Halliwell Jones Warrington, Winwick Road, Warrington, WA2 8HY
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 12:30
- Sun:Closed
Phone
- 01925 248090
Southport as well as surrounding areas including Liverpool, Ormskirk, St. Helens and Formby
Address
- 59-61 Southport Road, Scarisbrick, Southport, PR8 5JF
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:Closed
- Sun:Closed
Phone
- 01704 503800
Southport as well as surrounding areas including Liverpool, Ormskirk, St. Helens and Formby
24 March 2026
Wonderful service, friendly, knowledgeable and professional.